SmarTone and Cigna Hong Kong Partner to Roll Out “eDoctor” Video Consultation for the Family


Limited six-month trial program lets customers enjoy Cigna’s telehealth service with a special offer

HONG KONG, March 22, 2022 /PRNewswire/ — SmarTone, a leading telecommunications provider in hong kongtoday announced a new partnership with Cigna Corporation (NYSE: CI) hong kong business. The partnership will see the launch of “eDoctor” family video consultation for SmarTone customers, offering flexible medical protection and innovative digital health services to help customers within hong kong and abroad.

Cigna Logo (PRNewsfoto/Cigna Corporation)

Norman Tam, Deputy General Manager, SmarTone (left);  Jonathan Spiers, CEO and Country Director, Cigna Hong Kong (right)

Norman Tam, Deputy General Manager, SmarTone (left); Jonathan Spiers, CEO and Country Director, Cigna Hong Kong (right)

Unlimited global telehealth consultations and full client discounts

Cigna Hong Kong^ and SmarTone will provide a wide range of offers with a six-month time-limited trial*, allowing SmarTone 5G customers to access Cigna Hong Kong’s suite of healthcare services through their mobile devices. Offer includes free access to Cigna telehealth service in partnership with Teladoc (NYSE: TDOC) with unlimited telehealth consultations worldwide# with primary care physicians and GPs, a discount on body checks for a comprehensive health exam, and outpatient discounts at Cigna Hong Kong partner clinics. By using these services, customers can better prevent health risks and manage their health more easily with online and offline options, while forgoing data usage for local consultations for free.

Jonathan SpireCEO of Cigna Hong Kong, said, “As a global healthcare services company, we are committed to improving the health, well-being and peace of mind of our stakeholders by making healthcare simple. , affordable and predictable. Our partnership with SmarTone allows us to provide easy-to-access healthcare services for SmarTone customers, whether or not they are hong kong or abroad, with long opening hours and unlimited access to online consultations. The six-month limited time free trial of “eDoctor” video consultation for family also helps customers protect their own health with a wide range of health solutions and discounts. »

Norman TamDeputy General Manager of SmarTone, said, “Providing customer-centric services has always been a priority for SmarTone. The current pandemic has sharpened our focus on digital health trends, and digitization is also affecting the way people perceive and take care of their health. We are delighted to partner with Cigna Hong Kong to bring this new service to our customers. Using SmarTone’s 5G network, we can provide customers and their families with a stable and reliable telehealth service, providing them with an easy and convenient way to access medical advice and medical consultation. SmarTone will continue to explore innovative services using 5G and advanced technologies, to deliver digitized services and boost that of Hong Kong Digital transformation of 5G into a smart city.”

SmarTone 5G customers can simply register through the SmarTone CARE app, a dedicated webpage and any SmarTone store, to sign up for Cigna Hong Kong’s offer. Upon registration, customers can then log into the MyCigna HK app and easily access the Cigna telehealth service. A maximum of four people can share the same account, including the primary subscriber and 3 dependents under the age of 18. Clients can easily schedule a virtual medical consultation anywhere with extended consultation hours up to 10 p.m. HKT. Body check and outpatient discount privileges will also be available through the app after registration.

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^ “Cigna Hong Kong” refers to Cigna Worldwide General Insurance Company Limited.

*Offer is available on a first-come, first-served basis, while supplies last. After six months of trial, the service can be renewed for HK$48 per month with unlimited access to telehealth consultations and outpatient discounts at Cigna partner clinics.

# Telehealth telephone consultations are subject to opening hours 8 a.m. to 10 p.m. (hong kong schedule), Monday to Sunday, excluding public holidays, and the video consultation is subject to availability.

About Cigna Worldwide General Insurance Company Limited (Cigna Hong Kong)

Since 1933, Cigna Hong Kong has been providing insurance solutions in the right place at the right time, advising clients throughout the different stages of their life journey. Cigna Hong Kong provides comprehensive health and wellness solutions to employers, employees and individuals. Backed by an extensive global healthcare network, Cigna Hong Kong provides group medical benefits tailored to international companies with a global workforce, but also offers tailored and packaged group medical insurance plans local small and medium-sized businesses that meet specific business needs. and its employees. For individual customers, Cigna Hong Kong offers a comprehensive range of health insurance products that meet the diverse needs of consumers. For details, please visit

About SmartTone

SmarTone Telecommunications Holdings Limited (0315.HK), listed in hong kong since 1996 and a subsidiary of Sun Hung Kai Properties Limited, is a leading telecommunications provider with operating subsidiaries in hong kong and Macau, offering voice, multimedia and mobile broadband services, as well as fixed fiber broadband services for the residential and business markets. SmarTone spearheaded the development of 5G in hong kong because May 2020with the launch of its 5G services throughout the country.

About Teladoc Health

Teladoc Health empowers people everywhere to live their healthiest lives by transforming the healthcare experience. As the global leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to improve health outcomes across the continuum of care, at every stage of a person’s health journey. . Ranked Best in KLAS for Virtual Care Platforms in 2020 and #1 among Direct-to-Consumer Telehealth Providers in the 2021 JD Power U.S. Telehealth Satisfaction Study, Teladoc Health is backed by more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. For more information, please visit or follow @TeladocHealth on Twitter.

SOURCECigna Hong Kong


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